Accessibility statement

Last updated: April 27, 2026

1. Our commitment

VetScan is built on the belief that every dog parent deserves access to clear, calm health guidance — including dog parents who use assistive technology, have visual or hearing differences, or rely on keyboard-only navigation.

We target WCAG 2.1 Level AA compliance across the entire site and product, and we treat accessibility issues as bugs, not feature requests.

2. What we do today

• Keyboard navigation — every interactive element on the site can be reached and activated with Tab, Shift+Tab, Enter, and Space
• Screen reader support — semantic HTML, ARIA labels on icons, hidden text alternatives for decorative graphics
• Sufficient color contrast — body text and UI controls meet WCAG AA contrast ratios (4.5:1 for body text, 3:1 for large text)
• Resizable text — the layout works at 200% browser zoom without breaking
• Focus indicators — visible focus rings on all interactive elements; never removed without a visible alternative
• No autoplay audio or video — animations respect the prefers-reduced-motion system preference
• Form labels — every input has an associated label; error states are announced to screen readers
• Skip-to-content link planned for Q2 2026

3. Tested with

• VoiceOver on macOS and iOS
• NVDA on Windows
• Keyboard-only navigation in Chrome, Safari, and Firefox
• axe DevTools automated checks (run before each release)
• Manual testing at 200% zoom, high-contrast mode, and dark-mode preferences

4. Known limitations

We try to be honest about what isn't yet perfect:

• The animated dog mascot SVG on the home page does not yet have a full descriptive text alternative — currently labeled simply as "decorative." A descriptive label is planned for Q2 2026.
• The mobile menu open/close animation may not announce state changes consistently across all screen readers — under investigation.
• Some long-form legal pages do not yet have a fully linked table of contents — planned for Q3 2026.

5. In progress

• Full WCAG 2.1 Level AA audit — targeted Q3 2026
• High-contrast mode toggle — design exploration phase
• Dyslexia-friendly font option — under consideration
• Voice input for symptom entry — in product roadmap (post-launch)

6. Standards we follow

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA — primary target
• Americans with Disabilities Act (ADA) — US
• European Accessibility Act (EAA) — EU, applicable from June 2025
• Accessibility for Ontarians with Disabilities Act (AODA) — Canada

7. Reporting an issue

If you encounter an accessibility barrier on VetScan:

• Email: hello@vetscan.app with subject line "Accessibility issue"
• Please describe the issue, the page where you found it, and the assistive technology you were using
• We respond within 5 business days
• We aim to fix critical issues (blocks core functionality) within 30 days; non-critical issues are scheduled into the next sprint

Accessibility feedback is taken seriously. We treat it as a bug report, not a complaint.

8. Last updated

This statement was last updated April 27, 2026. We review and update this page whenever we make material accessibility changes or at minimum once per quarter.